It's about communication. It's about honesty. It's about treating people in the organization as deserving to know the facts. You don't try to give them half the story. You don't try to hide the story. You treat them as - as true equals and you communicate and you communicate and communicate.
A lyric it is true is the expression of personal emotion but then so is all poetry and to suppose that there are several kinds of poetry differing from each other in essence is to be deceived by wholly artificial divisions which have no real being.