A store's best advertisement is the service its goods render for upon such service rest the future the good-will of an organization.
I never trust an executive who tends to pass the buck. Nor would I want to...
I always felt like my future was at stake every time I stepped on stage and...
I think I was born strong-willed. That's not the kind of thing you can learn. The advantage is you stick to what you believe in and rarely get pushed out of what you want to do.