The system is that there is no system. That doesn't mean we don't have process. Apple is a very disciplined company and we have great processes. But that's not what it's about. Process makes you more efficient.

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My mom was always pretty supportive. She saw me do plays and she'd always act out the parts I did. My aunt who played a big part in my life was a little bit more reserved because if they don't see you on TV every week they think you must be starving.