Every woman I've had a relationship with has found this maddening the fact that I will talk about anything on the stage and reveal all this stuff and yet when I'm at home I clam up and won't discuss anything intimate or personal.

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How much do you as a consumer value a positive experience with a brand or its customer service department? How willing are you to share that with your friends? How inclined are you to let that person know that you're interaction with them was positive?