In the beginning New York and I had kind of a love-hate relationship. It seemed so abrasive compared to Europe. But the transformation here in recent years is really something. I don't think I would have seen as much change if I'd lived in any other city in the world.

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Imagine if you had baseball cards that showed all the performance stats for your people: batting averages home runs errors ERAs win/loss records. You could see what they did well and poorly and call on the right people to play the right positions in a very transparent way.