Technologists provide tools that can improve people's lives. But I want to be clear that I don't think technology by itself improves people's lives since often I'm criticized for being too pro-technology. Unless there's commensurate ethical and moral improvements to go along with it it's for naught.

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With all the negativity going on in the world right now people need an escape. When you give them a hit record or a great record it allows them to escape for at least three to four minutes. They're not thinking bills or economy or immigration or war when you create that kind of ambiance.