In the business world everyone is paid in two coins: cash and experience. Take the experience first the cash will come later.
Managers in all too many American companies do not achieve the desired...
Our competition for American business is no longer in the next county or the...
It is so much easier to be nice to be respectful to put yourself in your customers' shoes and try to understand how you might help them before they ask for help than it is to try to mend a broken customer relationship.
