We provide food that customers love day after day after day. People just want more of it.
The real and effectual discipline which is exercised over a workman is that of his customers. It is the fear of losing their employment which restrains his frauds and corrects his negligence.
Your ability to communicate is an important tool in your pursuit of your goals whether it is with your family your co-workers or your clients and customers.
We see our customers as invited guests to a party and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
Corporate America cannot afford to remain silent or passive about the downward spiral we are undergoing. It cannot turn a blind eye to how difficult the experience of life is for so many of their customers.
If you do build a great experience customers tell each other about that. Word of mouth is very powerful.
We opened a design center in the South of England last year as part of our strategy for being close to our customers and developing innovative products for exciting new markets.
I design for real people. I think of our customers all the time. There is no virtue whatsoever in creating clothing or accessories that are not practical.
This is what customers pay us for - to sweat all these details so it's easy and pleasant for them to use our computers. We're supposed to be really good at this. That doesn't mean we don't listen to customers but it's hard for them to tell you what they want when they've never seen anything remotely like it.
Brands must empower their community to be change agents in their own right. To that end they need to take on a mentoring role. This means the brand provides the tools techniques and strategies for their customers to become more effective marketers in achieving their own goals.
The creative destruction that social media is currently unleashing will change more than technology or the leader board of the Fortune 100. It is driving a qualitative shift in the nature of relationships between brands and their customers.
As Members of Congress we can now engage with our constituents via online innovations like the Huffington Post while a small business in rural Oregon can use the Internet to find customers around the world.
There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward even if it requires learning new skills. Kindle is an example of working backward.
The jewelry business is a very very tough business - tougher than the computer business. You truly have to understand how to take care of your customers.
Business is not just doing deals business is having great products doing great engineering and providing tremendous service to customers. Finally business is a cobweb of human relationships.
Statistics suggest that when customers complain business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.
Profit in business comes from repeat customers customers that boast about your project or service and that bring friends with them.
The best plan now is to have as many bosses as possible. I call it boss diversity. If you work for a company and you have one boss and that boss doesn't like you or wants to get rid of you you're in trouble. But if you work for yourself you have lots of bosses who are your customers and if a few of them decide they don't like you that's okay.
I'm so excited for my first fragrance! I chose to partner with Dots because I love what they do for their customers bringing them the hottest trends in fashion accessories and fragrance at unbelievably low prices. It's amazing!