Favored Nations is a long-term commitment. Our hope is that those who are passionate about real musicianship will want to hear and own most of our albums. We will set out to attain the same direct relationship with our customers that we have with our artists.

Corporations invest in sophisticated CRM or Customer Relationship Management programs to effectively oversee their relationship with their customers at every point during the buying process.

It is so much easier to be nice to be respectful to put yourself in your customers' shoes and try to understand how you might help them before they ask for help than it is to try to mend a broken customer relationship.

Anyone working for a big company might be skeptical that a large business or even a strictly online business can form the same kind of friendly loyal relationship with customers as a local retailer. I'm saying it's already been done because I lived it.

The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.

Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have and does not need if he can trust the brand. This explains the profitability of brands.

When a positive exchange between a brand and customers becomes quantifiable metrics it encourages brand to provide better service customer service to do a better job and consumers to actively show their gratitude.

I guess probably in my time in politics it continued to be affirmed to me that the African-American community despite being subscription television's most valuable customers they are very underserved by cable and satellite television programming options.

Custom is second nature.

Custom is our nature. What are our natural principles but principles of custom?

To give money to a woman - and here I must speak as a man - is to deny her special quality her irreplaceability and reduce her unique amiability to a commodity. Money takes away her name while transforming her lover into a nameless customer of a market of appetites.

Bargain... anything a customer thinks a store is losing money on.

If you work just for money you'll never make it but if you love what you're doing and you always put the customer first success will be yours.

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

Just recently I was in Target with my mom shopping and out of the blue I see this father and his two daughters and he says 'Can they get a picture with you?' And I'm thinking to myself 'Am I the one millionth customer or something?'

I wanted to be a 150% entrepreneur and a 150% mom and I found that I was having a very hard time doing both. I was about 75% and 75% - still better than 100% but not what I was accustomed to at work.

Men become accustomed to poison by degrees.

Because of my medical and ideological training I am accustomed to saying that life is adaptation and symbiosis.

What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied if the stuff is getting stale if the shelf isn't right or if the offerings aren't right it's the same thing. You manage it like a small organization. You don't get hung up on zeros.

Marriage brings one into fatal connection with custom and tradition and traditions and customs are like the wind and weather altogether incalculable.

We have a lot of existing customers which are also considering Linux desktop migrations and rolling out some of these programs so we're learning from them.

Learning to see waste and systematically eliminate it has allowed lean companies such as Toyota to dominate entire industries. Lean thinking defines value as 'providing benefit to the customer' anything else is waste.

I have often thought of it as one of the most barbarous customs in the world considering us as a civilized and a Christian country that we deny the advantages of learning to women.

Human beings are accustomed to think of intellect as the power of having and controlling ideas and of ability to learn as synonymous with ability to have ideas. But learning by having ideas is really one of the rare and isolated events in nature.