To give money to a woman - and here I must speak as a man - is to deny her special quality her irreplaceability and reduce her unique amiability to a commodity. Money takes away her name while transforming her lover into a nameless customer of a market of appetites.

Bargain... anything a customer thinks a store is losing money on.

If you work just for money you'll never make it but if you love what you're doing and you always put the customer first success will be yours.

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

Just recently I was in Target with my mom shopping and out of the blue I see this father and his two daughters and he says 'Can they get a picture with you?' And I'm thinking to myself 'Am I the one millionth customer or something?'

What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied if the stuff is getting stale if the shelf isn't right or if the offerings aren't right it's the same thing. You manage it like a small organization. You don't get hung up on zeros.

We have a lot of existing customers which are also considering Linux desktop migrations and rolling out some of these programs so we're learning from them.

Learning to see waste and systematically eliminate it has allowed lean companies such as Toyota to dominate entire industries. Lean thinking defines value as 'providing benefit to the customer' anything else is waste.

Your most unhappy customers are your greatest source of learning.

Many corporate leaders and employees have the right intentions but it can be overwhelming when you consider how everything is affected from leadership styles to organizational structure to employee engagement to customer service an marketplace.

I do believe states' rights was a sound doctrine that got hijacked by some unsavory customers for a while - like 150 years or so. I'm professionally obliged to believe that knowledge is better than ignorance but some kinds of forgetting are OK with me.

A lot of companies have chosen to downsize and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers they would continue to open their wallets.

Customers don't know what they want. There's plenty of good psychology research that shows that people are not able to accurately predict how they would behave in the future. So asking them 'Would you buy my product if it had these three features?' or 'How would you react if we changed our product this way?' is a waste of time. They don't know.

In fact I believe the first companies that make an effort to develop an authentic transparent and meaningful social contract with their fans and customers will turn out to be the ones that are the most successful in the future. While brands that refuse to make the effort will lose stature and customer loyalty.

Customers want good value but they care more than ever how food and clothing products are made.

Did you ever see the customers in health - food stores? They are pale skinny people who look half - dead. In a steak house you see robust ruddy people. They're dying of course but they look terrific.

We provide food that customers love day after day after day. People just want more of it.

The real and effectual discipline which is exercised over a workman is that of his customers. It is the fear of losing their employment which restrains his frauds and corrects his negligence.

Your ability to communicate is an important tool in your pursuit of your goals whether it is with your family your co-workers or your clients and customers.

We see our customers as invited guests to a party and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

How much do you as a consumer value a positive experience with a brand or its customer service department? How willing are you to share that with your friends? How inclined are you to let that person know that you're interaction with them was positive?

Corporate America cannot afford to remain silent or passive about the downward spiral we are undergoing. It cannot turn a blind eye to how difficult the experience of life is for so many of their customers.

The simple act of saying 'thank you' is a demonstration of gratitude in response to an experience that was meaningful to a customer or citizen.

If you do build a great experience customers tell each other about that. Word of mouth is very powerful.