Ingenuity plus courage plus work equals miracles.

It's about communication. It's about honesty. It's about treating people in the organization as deserving to know the facts. You don't try to give them half the story. You don't try to hide the story. You treat them as - as true equals and you communicate and you communicate and communicate.

One reason we resist making deliberate choices is that choice equals change and most of us feeling the world is unpredictable enough try to minimise the trauma of change in our personal lives.

In the 1970s and 1980s there was so little decent fiction for young people but we're now in a golden age that shows no sign of fading. Philip Pullman J. K. Rowling Lemony Snicket are only three of the best known among a good number of equals.