A lot of people in our industry haven't had very diverse experiences. So they don't have enough dots to connect and they end up with very linear solutions without a broad perspective on the problem. The broader one's understanding of the human experience the better design we will have.

Courage means to keep working a relationship to continue seeking solutions to difficult problems and to stay focused during stressful periods.

States are looking for low-cost solutions that will enable better communication while avoiding the danger in which the chain of command breaks down in emergencies. We do not want everyone talking to everyone else all the time.

Exploiting people's emotions of fear envy and anxiety is not hope it's not change it's partisanship. We don't need partisanship. We don't need demagoguery we need solutions.

We need a number of solutions - we need more efficiency and conservation. Efficiency is a big one. I think car companies need to do a lot better in producing more efficient cars. They have the technology we just need to demand them as consumers.

Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them.

Our future cannot depend on the government alone. The ultimate solutions lie in the attitudes and the actions of the American people.